CEO and HR Sinking This Ship - Anonymous employee Navy Federal Credit Union Employee Review
2.0
3 Mar 2026
Anonymous employee
Current employee, more than 8 years
Recommend
CEO approval
Business outlook
Pros
The salary + bonus can be pretty good. Hours are generally pretty good.
Cons
HR just changed the bonus structure and implemented a forced distribution of ratings. The CEO won't let people hire help so everyone is just doing more with less (including less pay). Diversity and Inclusion is essentially gone.
Navy Federal Credit Union Response
4mo
Thank you for sharing your feedback. We are always looking to improve our staffing, technology, systems and processes to improve our employees’ work experience.
Explore other reviews about Navy Federal Credit Union
Great work-life balance. Great benefits- 7% 401K match, 3% pension, $1K HSA match. 4 weeks vacation and 2 weeks sick leave. Discounted rate on mortgage or auto loan. Company really values tenure and employee retention. Hybrid schedule with 3 times a week for people leaders, 2 times a week for individual contributors.
Cons
Ver relationship-based. If you can't network, you likely won't have much upward mobility. Can be bureaucratic depending on your leadership.
Navy Federal Credit Union Response
1d
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?