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Navy Federal Credit Union

Engaged employer

Antiquated Audit Environment with Poor Management - Lead Financial Auditor Navy Federal Credit Union Employee Review

1.0
1 Jan 2023
Recommend
CEO approval
Business outlook

Pros

- Free food - Competitive salary

Cons

- Ineffective leadership - poor management; managers and AVPs who should not hold their positions - Cruel and Abusive management - Internal Audit managers were extremely negative, disrespectful, and emotionally abusive and failed to provide constructive feedback; management is heartless and evil - be careful about getting sick; if you struggle with physical or mental health issues, this is not the place for you - Unequitable treatment of employees - African American employees are held to a higher standard than their white and Asian counterparts - Lack genuine training or coaching - no real training or coaching opportunities - Antiquated environment - the department utilizes outdated audit software that only 2% of the industry uses; department audit procedures are impractical, old-fashioned, and superfluous - Terrible Team Environment - the professed teamwork environment is a façade; coworkers are unwilling to help you and seek to undermine you; very cliquey environment - new employees are not received well - Substandard medical benefits - I had to fight with the insurance company to approve all of my required (quality of life) medications; they refused to pay for my lab work during my doctor's visit - they required me to go to their preferred lab - which required a second visit to get essential bloodwork - Lack of Loyalty - they overlook employees in the department for promotions and hire externally

Explore other reviews about Navy Federal Credit Union

5.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance. Great benefits- 7% 401K match, 3% pension, $1K HSA match. 4 weeks vacation and 2 weeks sick leave. Discounted rate on mortgage or auto loan. Company really values tenure and employee retention. Hybrid schedule with 3 times a week for people leaders, 2 times a week for individual contributors.

Cons

Ver relationship-based. If you can't network, you likely won't have much upward mobility. Can be bureaucratic depending on your leadership.

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Navy Federal Credit Union Response
12h
Thank you for taking the time to write a review. We are glad to hear you have had such a great experience!
2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Pay can be decent at times Met some great people

Cons

Processors are the garbage can of the entire loan process. We literally are help to such insane standards with no support. Apparently it’s been this way for years and even high ranking supervisors say they feel like they’re talking to a brick wall when they voice our frustrations. Since my time here that have been at least 2 employees that I’ve heard of that have either attempted jumping off our building or actually did jump off. Like how can you not implement change when people are so stressed that they are jumping off our buildings? If anyone is reading this and wondering how the stress gets that bad it’s because the better you do the more money you get but they keep raising the bar so when you’re use to that extra income and now you have to do so much more to get that extra income that you’re used to it can break a person down and higher ups know how bad we’re breaking down. It’s completely normal for a half hour workforce to go on mental health leave during the summer which is our busy season and still nothing is done. I haven’t even been here a full year. What is it going to take to actually implement a change?

3
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