Would not recommend even to my worst enemy - Manager Neighborly® Employee Review

1.0
31 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Remote work. Some extremely dedicated, hard-working people who unfortunately get taken advantage of.

Cons

I cannot speak for the entire company, but the marketing department is one of the most miserable work environments I've encountered in my career. Toxic management has almost single-handedly destroyed team morale over the past couple of years. Intense workloads perpetuate a cycle of burnout among high-performing team members, while underperforming employees are enabled by managers and need constant handholding to carry out basic tasks. Projects are often chaotic due to poor communication and an absence of any real leadership. Priorities are poorly defined and change constantly. Team members will offer ideas and solutions that are either outright ignored or not acted upon by leadership. Expect to work unpaid overtime and weekends regardless of pay scale. Almost non-existent opportunities for internal advancement or promotion are dangled in front of employees like a carrot on a stick. There is no incentive to go above and beyond since hard work is only rewarded with empty platitudes. Management is clueless and will expect you to do the work of 2-3 people without any consideration for your job description. The company claims to operate under a Code of Values that employees recite during every meeting but amounts to nothing in practice. Women and POC are frequently talked over and dismissed by male colleagues during meetings. Senior leadership uses accusatory language to intimidate and silence the people who work below them rather than address feedback. HR does not listen to or act upon employees’ concerns despite multiple complaints. Aside from operational issues, salaries are below average and benefits are not great. Among the most egregious examples of this is the fact that Neighborly boasts about hiring veterans, yet doesn't provide employees with PTO on Veteran's Day (until very recently, and only if you're a veteran). Bottom line: this is not a company that values its employees.

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Neighborly® Response
1y
Thank you for taking the time to share your experience. We are sorry to hear about your dissatisfaction with the marketing department and the challenges you've faced. We strive to create an environment where all voices are heard and valued. We take your comments seriously, particularly regarding leadership and support for all team members. Our goal is to foster a culture of collaboration and recognition, and we will be reviewing our practices to ensure we're meeting those standards. We also appreciate your feedback on benefits and will continue to evaluate how we can better support. Our HR team does use benchmarking data to make these decisions and have found that our benefits package is very competitive in the market. Your insights are invaluable, and we encourage you to reach out to People Services directly or your management to discuss your concerns further (people.services@nbly.com). Thank you again for your transparency and your dedication to Neighborly.

Explore other reviews about Neighborly®

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This company is the best I have worked with.. Here are the reasons. 1. The best compensation. 3 times the market standards. 2. Stock options. 3. No compulsion to come to office. 4. Extremely flexible work timings. 5. Zero pressure work environment. 6. Extremely good perks. 7. No matter what happens on business side, people are the first priority for the conpany

Cons

No cons at all to be mentioned.

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Neighborly® Response
17h
Thank you for taking the time to share your experience! We're thrilled to hear that you've found Neighborly to be a rewarding place to grow your career over the years. We appreciate your kind words about our flexibility, benefits, and people-first culture. Thanks for being part of the Neighborhood and for all you do to help make Neighborly a great place to work!
5.0
16 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pace is fast, but the teams are competent enough to keep up with it. You're moving quickly alongside smart people, not scrambling to keep things together. Leadership is excellent and clearly sets the tone for how the broader organization operates. The culture stands out. People are kind and engaged in a way that feels real, not performative. The brands in the portfolio are strong, which makes the work easy to get behind. Comp is competitive and the operational infrastructure is already there. For anyone who wants to move fast and actually get things done, it's a great environment.

Cons

As with any growing company, some systems are still being built out and aren't fully functional yet. There are many on the team who are relatively new, and the pace is fast, so there's an element of building the plane while flying it. However, this is an opportunity to have ownership and accountability for growth.

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Neighborly® Response
4d
Thank you for sharing your experience. We're glad to hear that you've found Neighborly to be a fast-paced, collaborative environment with strong leadership, supportive teams, and a culture that feels authentic. It's rewarding to know that our people and brands make the work meaningful and engaging. We also appreciate your thoughtful feedback about the challenges that can come with growth. As we continue to evolve, we're actively working to enhance our systems and processes while maintaining the agility that helps us move forward. Growth often brings opportunities to build, improve, and take ownership, and we're grateful for associates who help drive that progress. Thank you again for your feedback and for being part of the Neighborhood!
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