Poor leadership - Mortgage Underwriter Neo Home Loans Employee Review

1.0
31 Oct 2022
Recommend
CEO approval
Business outlook

Pros

They hold financial literacy classes that not many people attend. But if you do. There will be useful information.

Cons

This company is built by a group of founding fathers aka the presidents of the Company who are a diverse group of mortgage professionals with various businesses. The presidents of this company all have multiple other business ventures and although they preach NEO home loans is their baby. The commitment to put good leadership in place is not there. They talk highly about personal growth and doing the right thing for their customers but put in place very poor leadership that treats their employees very poorly. This mortgage company is not any different as much as they preach it to be. They pretend to care for people but fail to care for their employees.

Explore other reviews about Neo Home Loans

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great overall culture, devoted leadership

Cons

Highly innovative, sometimes moving in many directions

1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Cool branding, nice looking website, good CRM (that you pay for)

Cons

All sales hype, the selling points with alleged AI systems didn’t exist or don’t work, guidelines and programs are dated, inundated with emails, teams messages and zoom calls, completely broken LOS, rates aren’t remotely competitive, ops is insanely overworked, training was messy, major IT issues gaining access to the system when hired, refused to pay me at the end of employment.

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