Skip if you're looking to grow your career - Anonymous employee Netomi Employee Review

1.0
17 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Most everyone is a team player here who really cares about helping others. Everyone is hard working and intelligent

Cons

- Management doesn’t care about your career growth - Culture is non-existent and there is no interest from leadership to ensure working here is enjoyable/rewarding. - Don’t feel valued as an employee; feels like your only purpose here is to help people at the top make money - No raises or promotions even for top performers - Newly hired (1 person) HR team - Lack of support across all departments mainly due to huge issues attracting/retaining talent. India/US team work in silos - Lack of transparency, honesty within the company. This company likes to cover up problems, ignore them rather than recognizing/fixing them not only with customers but also internally. This behavior is built into the culture. - Work/life balance is horrible; expected to work long hours and odd times to accommodate India team working hours.

Explore other reviews about Netomi

5.0
30 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Lots of opportunities for anyone who wants to grow their career, sky is the limit.

Cons

Will need to work hard but then again success only follows those who are ready for a challenge.

1
4.0
12 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Netomi is a great place to work, especially if you're looking to break into AI and automation. There’s a lot of autonomy and opportunity to make an impact, but you NEED to be a self-starter to thrive. There is no micro-management here. Pros: Great product with real-world impact in customer support automation. AWESOME client list—some of the biggest names in entertainment, travel, gaming, sports, and apparel. HIGHLY intelligent team—you’re surrounded by sharp, motivated colleagues. VP of Finance operates like a COO—leads with care and empathy. CEO is a smart visionary who understands where AI is heading. Lots of autonomy and empowerment—you can take ownership of projects and drive results.

Cons

The most crowded space I've sold into. — expect 15-20+ competitive vendors in every selling cycle. We would win "Vendor of Choice" many times only to be undercut so significantly that deals would fall through regularly. Marketing support could be stronger—more investment here would help differentiate against competitors. Culture has taken as a result of being remote and dispersed.

4
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