A Fantastic Place to Grow and Thrive! - Head of Account Management and Customer Success Netteam Employee Review

5.0
7 Feb 2025
Recommend
CEO approval
Business outlook

Pros

I've been part of Netteam for some time now, and I can honestly say it's one of the best workplaces I've experienced. As a rapidly growing Managed Service Provider (MSP), Netteam is genuinely committed to being an outstanding employer while providing exceptional service to its clients. The company culture here is wonderfully supportive and inclusive. From my very first day, I felt welcomed and appreciated. The management team is approachable and truly cares about the well-being and professional development of each employee. They offer plenty of training and development opportunities, ensuring we stay current with the latest industry trends and technologies. NetTeam's dedication to providing top-notch service shines through in all our efforts. We collaborate effectively to tackle challenges and deliver innovative solutions for our clients. The team is made up of talented and passionate individuals who consistently go above and beyond to ensure client satisfaction. Additionally, the work-life balance is excellent. Netteam recognises the significance of maintaining a healthy equilibrium between work and personal life, offering flexible working arrangements to support this. In summary, Netteam is a wonderful place to grow and succeed. If you're seeking a company that truly values its employees and is committed to delivering outstanding service, Netteam is the place to be.

Cons

MSP's are traditionally fast paced and sometimes its not a great fit for some individuals. So i would advise people to think about what they personally want to achieve in their career before choosing a MSP

Explore other reviews about Netteam

1.0
30 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some good people to work with I managed to get out of there before I had a mental breakdown

Cons

My experience with this company was overwhelmingly negative. The issues weren’t isolated; they were consistent and systemic. Communication was disorganised, expectations shifted without warning, and decisions were made without transparency or accountability. The culture rewards burnout, not performance, is reactive, disorganised, and driven by short‑term thinking. Management frequently ignores feedback, shifts blame, and fails to provide even basic support. There is little interest in employee wellbeing or long‑term development. If you value stability, clarity, or a healthy work environment, I strongly recommend looking elsewhere. There are far better employers who respect their staff and operate with professionalism. I would strongly advise job seekers to avoid this company. The work environment is chaotic, leadership is inconsistent, morale is low, turnover is high, and it’s obvious why. Employees are treated as disposable, workloads are unreasonable, and the environment quickly becomes draining. Several talented people left because the situation was unsustainable. I’m sharing this so others can make an informed decision. There are many employers who value their staff — this is not one of them. It’s also important to be aware that some employees have been asked to post positive reviews to “improve the company image,” which means the online ratings don’t reflect the actual working conditions.

4.0
11 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- looking to move company forward in right direction - recently refurbished offices - values diversity and recognised the important role women play across IT roles - flexible working - happy to fund training - has retained some very good people in the business for a long time who care about getting it right - focused on getting it right for customers

Cons

- can be difficult during change to align everyone and as a result some level of disengagement - things can move quickly so it can feel intense from time to time - expectation are high so it can be challenging

See reviews by: Helpful|Rating|Date|All