You can do better - Anonymous employee New York Life Employee Review

1.0
29 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Mutual Company. Decent Pay. Ok benefits

Cons

Employees are NOT a priority or consideration: I worked for NYL for over 6 years, I was sent a pornographic video by my manager the day after being released from the hospital. I reported to HR. Weeks later, I received a letter (not signed or on company letterhead) advising me my former manager admitted they did send the video and they "considered the matter closed". They transferred me to a different team in the same department but refused to transfer me to a different department (saying there was no room. Total LIE) had me sitting near that manager so everyday, whenever they walked to or from their desk, they passed right by me. This person has been reported to HR AGAIN for the same behaviour is still employed at NYL in the main office. Otherwise, technologically stuck in the 90's (they use Lotus Notes) and a total boys club. Need top to bottom reform of workplace environment and corporate culture. Do not expect help with career development or planning. You will have to go it alone.

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New York Life Response
7y
Thank you for your feedback. We take your concerns seriously and would like more information. Please contact our Ethics Hotline, which provides an anonymous way to report your concerns, at (888) 331-0619 or at https://secure.ethicspoint.com/domain/media/en/gui/23192/index.html.

Explore other reviews about New York Life

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great brand with high levels of training and support. Good work-life balance and supportive managers who don't micromanage. Benefits include good pay, decent PTO, tuition reimbursement, bonuses. Agents enjoy full autonomy over their schedule, the ability to work with clients they choose, and untapped commission potential. Training is strong, with clear advancement paths toward financial advisor and management roles.

Cons

Commission-only structure. Agents must generate their own leads with no real structure to daily activities.

5.0
9 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

Cons

You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

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New York Life Response
9y
Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
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