Great Product, Not For All, Unreliable Managers - Agent New York Life Employee Review

3.0
11 Feb 2010
Recommend
CEO approval
Business outlook

Pros

One of the strongest life products (term and whole), the best long term care product. Very competitive annuities and securities investment products. Exceptional company history and ratings. Ability to pick and choose your clients and working hours. As a captive agent (first 3 years), you are a W2 employee, and you get some decent group health insurance. The commission rates aren't as high as most places, but your renewal stream down the road will beat it, plus the stability of the company offers better retention of clientele over the years. It's a 99.9999% chance you will never have to apologize to your clients for how the company handles its finances. It's a lot of hard work up front, but down the road it pays off very well.

Cons

For your first three years, understand you are there to serve management, despite them telling you the opposite. Their salaries are quite substantial and it's all numbers driven based on new hires. Management cannot earn commissions, like most other insurance companies. Thus, most of their time is spent recruiting and interviewing new hires. (One day in class, they forced all 12 of us new agents to give at least two names of people they can call for hiring). The guy who recruited me was gone within my first contracted month. He told us in training one day "I'm not going to throw you against the wall like flies to see who will stick." But that's exactly what they do. The bottom line is you need to know what you're doing before you walk in the door. Get a mentor, and find one or two established agents to work with. My established agent often complained about management because they were always throwing carrots at him that he thought conflicted with the interest of his clients. Have about two years worth of income saved before working there, and use some of that money to buy leads to get your numbers up during the slow months.

Explore other reviews about New York Life

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

They provide good benefits to employees.

Cons

The career ladder internally is limited.

5.0
9 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

Cons

You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

251
avatar
New York Life Response
9y
Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
See reviews by: Helpful|Rating|Date|All