Absolutely shameful hiring experience - Insurance Agent New York Life Employee Review

1.0
2 Dec 2024
Recommend
CEO approval
Business outlook

Pros

No Pros whatsoever. I am convinced that although posing as having high standards and a quality product this company couldn't care less about anything but profits, lining the executive pockets at any cost.

Cons

My experience during the onboarding process was profoundly disappointing due to unethical and manipulative practices by S.N., who blatantly misrepresented the role and ignored my explicit concerns about transparency. This approach is not only unethical but also deeply damaging to NYL’s reputation and trustworthiness. I urge NYL to investigate such practices within its recruiting teams. Additionally, I was alarmed by the outdated and inefficient technology systems, particularly regarding the insurance license testing platform. The system's antiquated design forced me to disable standard security protocols—a highly concerning requirement for a company that claims to prioritize privacy and security. When a technical issue caused my test to fail prematurely, the testing provider's customer service was dismissive and refused to offer a resolution, further compounding my frustration. While this may be a third-party issue, it reflects poorly on NYL’s brand. Furthermore, I strongly recommend NYL reevaluate its compensation and support structures. Based on my experience and extensive research, the company does not provide competitive pay or adequate lead support, especially for new agents. This creates an unsustainable environment for employees, particularly those trying to establish themselves in the field. These systemic issues are concerning, particularly given the revenue NYL generates and the standards its leadership should uphold. I hope you will take this feedback seriously and make meaningful improvements to protect the integrity of your brand and the well-being of your employees. I am more than willing to discuss this further if it would be helpful.

Explore other reviews about New York Life

5.0
11 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and leadership team.

Cons

None as yet so far

5.0
9 Oct 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Right out of college, I had an opportunity with the New York Life. Being young I felt that I was at a disadvantage but I worked hard, I was relentless, and ambitious. My first full year, I was able to make a six-figure income. It wasn't easy but is medical school easy? Is law school easy? The training and development at New York Life was unmatched. I knew nothing about the Insurance and Financial Services industry until I was given an opportunity at New York Life and the training was exceptional and has led me to the success I have today.

Cons

You have to work hard, be relentless, entrepreneurial, invest a lot of time and effort into the business and above all, expect a higher standard of living and strive towards that goal every single day.

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New York Life Response
9y
Thanks for taking the time to share your feedback – we appreciate it. As you say, a successful career as an agent requires dedication and commitment. For many, including you, the professional rewards are worth it. But we do understand that starting out in this career is not always easy. That’s why we offer new agents continuous training and support, to give them the advantages they need to succeed.
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