4.0
14 Jun 2022
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Paid holidays, PTO, Sick pay, benefits, decent pay. I moved up pretty quickly and within a year had a 50% pay increase from where they started me. My team was amazing and everyone I worked with was friendly and eager to assist team mates.
Cons
-Management seems spread out too thin at times, you might be switched to another department without notice and when you ask your direct manager about it - they have no idea why or what is going on... Being thrown into a queue that you are not yet set up to handle (missing permissions, no access to channels ect) and getting stuck on a call with a customer you literally cannot help.. -Layoff without notice < A fair severance package was offered