When preparing for an interview with Nextep, you will find great reviews. Nextep boasts its high glassdoor rating and claims that employee job satisfaction and happiness are high on it's priority list. I am confident that Nextep is somehow able to hide negative reviews, or they have gotten lucky and not many people have written them. Perhaps satisfaction rates are high for employees who work at headquarters, but I can guarantee you that job satisfaction and employee happiness are not high within the Business Consultant role.
Your interview will be rushed - they will make you feel like you need to start right away because of the immediate successes that you will feel in a groomed market. The realty is that you are needed immediately because of the high turnover this company feels. No market ever has a full team. In the territory I worked, I saw 5 people leave or be let go. A full team is only 6 people and I was with Nextep less than a year...
You are your numbers in this position. Nextep is not looking for anyone to bring their own sales style to this job. There is not even the opportunity to develop your own elevator pitch. EVERYTHING - from proposals, initial presentations, and phone conversations - is scripted. You are expected to make a set number of calls, emails, and marketing visits in a week. Not only are you driven by activity numbers, but you are held to weekly AND monthly KPIs. If you do not hit every single number, your work ethic and approach to sales will be questioned. Nextep follows a very 80's style sales mind set but tries to emit a millenial feel.
You will be told that this is a $100K+ job per year. There is potential to feel this earning potential, but it takes well over a year. The grind of the day-to-day is not realistic to keep up for a long period of time. Even if you hit your yearly revenue goal, if you go 2 months without hitting activity driven KPIs, you will be put on retention. No matter your tenure or previous success, your job is not safe for more than, give or take, 60 days at a time.
I believe in the PEO model wholeheartedly and know that Nextep's approach to its customers is truly unique in the market. I believe that this company has a great product, but its approach to sales and the people who are expected to drive revenue is hurting their business. Employees are treated like activity drivers vs people - anyone can fill your spot if they can make enough phone calls in a day.
Biggest con is the miscommunication about the job and the reality of the position.
