Not for the weak - Account Manager NinjaOne Employee Review

2.0
10 Mar 2025
Recommend
CEO approval
Business outlook

Pros

-Great product -Co-workers are amazing and very helpful -Free lunch -Unlimited PTO

Cons

The leadership here is the worst I’ve ever experienced. Expectations and processes constantly change with little to no communication. Hardly any Account Managers hit their goals due to unreasonable churn policies. Leadership shows no appreciation or respect for veteran AMs who have been with the company for years and doesn’t even conduct exit interviews to understand why so many are leaving. There’s virtually no support—you’re left to figure everything out on your own. The training is inadequate, yet you’re still expected to perform at a high level. I fear for what the salary range is here you are better off at a more organized company and org,

Explore other reviews about NinjaOne

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Strong culture with talented people who genuinely care about customers and product quality. Remote-first environment provides flexibility, leadership is generally approachable, and employees have opportunities to influence products that directly impact customers. The company continues to grow and invest in engineering, creating opportunities for career development.

Cons

Rapid growth and frequent changes in business priorities can create challenges with planning and execution. Customer escalations and urgent initiatives sometimes disrupt roadmap commitments, leading to context switching and shifting expectations. As the organization scales, communication and alignment between teams can occasionally become difficult.

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture, strong leadership, and incredible teammates. NinjaOne offers plenty of opportunities for professional growth while maintaining a collaborative and supportive work environment. I'm proud to be part of a company that values its employees and is committed to delivering exceptional results for customers.

Cons

The rapid growth and fast-paced environment can sometimes lead to shifting priorities and evolving processes. Employees need to be comfortable with change and ambiguity. That said, these challenges are typical of a high-growth company and also create opportunities for learning and career.

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