Great Product, but poor leadership - Account Manager NinjaOne Employee Review

2.0
11 Jun 2025
Recommend
CEO approval
Business outlook

Pros

- Lunch stipend provided when working onsite - Paid parking in a convenient downtown location - Supportive and collaborative team members - Well-designed, comfortable office space maintained by a great facilities team - Direct managers genuinely care about their teams

Cons

- Goals for individuals and teams are often unclear or hard to meet. - Senior leadership can feel dismissive or disconnected from daily challenges. - Job expectations often exceed what’s listed in the description. - Commission plans change frequently, sometimes with no notice. - Limited communication from executive leadership. - Training lacks depth and doesn’t prepare you for actual day-to-day tasks. - Unfair comparisons to international offices with different standards. - Managers can come across as out of touch with U.S. teams. - Company success' are celebrated, but the benefits rarely reach employees. - Pay appears strong on paper but doesn’t reflect market realities. - Few advancement opportunities unless moving into sales.

Explore other reviews about NinjaOne

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

NinjaOne is providing comprehensive endpoint management solution and has the potential to become one of the key players in the space. Working here is very impactful and rewarding.

Cons

Not really a con, but there are challenges related to the fast growth of the company, which need to be addressed, and are in the process of being addressed.

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Strong growth trajectory and market momentum. - Recognition for high performers (e.g., President's Club). - Opportunities for career advancement and earning potential. - Collaborative team environment.

Cons

- Fast-paced environment can mean frequent change. - High expectations and ambitious targets. - Growing-company processes may evolve quickly.

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