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North American Risk Services

Engaged employer

They've become what we all hate - Adjuster North American Risk Services Employee Review

1.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Decent benefits and PTO that's about it.

Cons

Micromanagement to the max. It was not like this over a year ago. Job satisfaction will be dependent on the account you get assigned. We were down 2 Adjusters from 6 total. Took forever to get replacements as they don't negotiate salaries at hiring.... First time I've heard of that before. They also rug pulled our bonuses. Blamed us for a drop in performance when we were working with 2 less people on our team.

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North American Risk Services Response
11mo
Thank you for taking the time to share your thoughts. While we respect differing perspectives, we must clarify that several statements made in this review do not reflect the reality of our operations. We welcome constructive feedback and are always working to improve—but we also believe it’s important to correct misinformation when it arises. Staffing and Compensation: Our hiring processes follow clear timelines and structured compensation practices to ensure equity and consistency. Vacancies were addressed within industry norms, and salary negotiations are guided by established frameworks that apply fairly across roles. Bonus Eligibility: We take performance-based incentives seriously. Bonuses are awarded based on transparent metrics that are communicated in advance. Staffing challenges are factored into evaluations, and no bonuses were “pulled” arbitrarily. Work Environment and Management: There has been no organizational shift toward micromanagement. Our teams are held to professional standards to meet client expectations, and our management approach balances autonomy with accountability.

Explore other reviews about North American Risk Services

5.0
17 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team collaboration with plenty of opportunities for advancement. Great benefits and employee recognition

Cons

The only negative is the occasional temporary business downturns.

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

NARS provides a good workplace. The systems are good and work well. The pay is fair and The CEO is an excellent man who does care about his company.

Cons

Bad senior management Vice Presidents are power hungry and do not know how to treat employees. They lose more employees because of their actions. Some individuals allowed clients who are in runoff (leaving) do just that to their employees. NARS lost to many accounts not due to staff but because they allowed them to run the show. Business decisions should be made on what’s best for our clients, employees and claimants. Stand up and do what is best for the company not one man’s ego.

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