A lot of room for improvement - Anonymous employee Northbridge Financial Employee Review

Increasingly acting dictatorial in work from home requirements. They have been tracking employees to make sure everyone comes in 50% of the time and any missed time needs to be accounted for. Threatening employees with letters for any days that were missed. The majority of employees have been asking for more flexibility for over a year and they have refused to modify the current work from home schedule. Currently employees are required to come into the office 3/2 days, every other week. Their reasoning is due to upholding the culture but unfortunately this has just bred a culture of resentment towards senior management. Employees are also overworked and underpaid. Everyone has to work unpaid overtime to complete the assigned work. Additional staffing is not provided even though it has been asked for. Recently revamped the pay raise schedule to be reviewed twice per year. This was touted as being better for employees but has resulted in employees getting 0% or minimal raises. Salaries do not factor for inflation and focus instead on market positioning. That said pay is lower than at other insurers for the same role.