Stay Away - Anonymous employee Northpointe Bank Employee Review

It is unfortunate you feel your experience with Northpointe Bank was poor, and it is clear your negative social media blitz is completely incidental, given none of these concerns were shared or indicated prior to the end of your employment with the bank. Northpointe is proud of its superior customer service, including its overwhelming positive customer surveys with 98% satisfied and highly satisfied responses. We are proud that Grand Rapids Magazine reader’s poll voted Northpointe Bank as the Best Bank for the fourth year in a row! Also, the National Association for Business Resources recently named Northpointe Bank as one of West Michigan’s Best and Brightest Companies to Work For. Additionally, the ICBA Independent Banker has ranked Northpointe Bank as a top performing financial institution in the nation for each year since 2014 (Best Performing Bank ranked by return-on-equity). Banking has always been about building relationships. We are proud of our positive reputation in the industry, and we will continue with our philosophy of “Making Connections for Success”. We also remain committed to investing in staff and technology to execute Northpointe’s client-focused approach to banking. Northpointe offers among the highest money market rates in the U.S., GUARANTEED, and operates 27 loan centers across the country providing low mortgage rates. This organization provides economic support for more than 400 families, and we will continue to support our outstanding employees. With our strong growth, we will attract new employees that are aligned with our culture of treating people how we want to be treated… and not employing arrogant, insubordinate, dismissive employees that refuse to work well together. Charles A Williams, President and CEO