Pros
• Some talented and dedicated people remain within the business. • Strong products and a passionate customer community.
Cons
• The company culture has deteriorated dramatically over the last year. • There is a significant gap between the culture leadership promotes externally and the reality experienced internally. • Despite frequent messaging around openness, inclusion, and transparency, the organisation has become increasingly hierarchical and elitist. • Decision-making is concentrated amongst a small group, with many employees feeling excluded from discussions and unable to challenge decisions or raise concerns openly. • Fear and politics have replaced collaboration. • Employee well-being appeared to be a low priority when it conflicted with business objectives. • Constant organisational change and leadership instability created confusion, uncertainty, and declining morale. • High performers were not always recognised fairly and overlooked for promotions internally, leading to disengagement and turnover. • Trust in leadership has been severely damaged.