I've never seen a company get in its own way as much as Nutrafol does. - Anonymous employee Nutrafol Employee Review

1.0
1 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The most frustrating part is that the product itself is genuinely good.

Cons

The most disorganized company I've ever worked for. Leadership lacks both managerial experience and basic leadership skills. Project management is virtually nonexistent because even the smallest decisions require endless rounds of approvals from people who have nothing to do with the project, slowing everything to a crawl. As a result, projects, questions, and simple copy that should take a day end up dragging on for months or years, especially for larger-scale decisions. The company has kept a small group of people in leadership roles since the beginning, and instead of bringing in experienced managers, they continue to create new management titles for the same individuals. For a majority of them, this was their first professional job, and it shows. Career growth is nonexistent, and the culture was equally disappointing. People throughout the company are unnecessarily rude and cliquish, making it difficult to get responses or get anything done. HR is no help; they will just join the gossip. They're shockingly disconnected from current digital trends and online culture (and it's only gotten worse). There was an overwhelming focus on creating lengthy reports and presentations that never translated into meaningful action. Innovation is slow, trends are often ignored, and customer feedback rarely seems to influence decisions. They'll go under eventually, and it will entirely be their management team's fault.

Explore other reviews about Nutrafol

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- great pay - great hours -full benefits -phone, internet and wellness stipends -annual education stipend - buys us lunch every Tuesday and Thursday

Cons

I genuinely can’t think of any

1.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent benefits and WFH stipend

Cons

This company's HR department (in combination with senior leadership) is a lawsuit waiting to happen with how reactionary they are toward employees before properly investigating claims within the parameters of state and federal laws. When they are challenged with authentic rebuttals to their inappropriate (and arguably illegal) behavior, they take zero accountability and desperately try to bail themselves out of the corner they put themselves in with their retaliatory actions. The customer support job is also a bait-and-switch call center job, and you will be micromanaged and intimidated by middle management for every second you are clocked in. You'll have to literally explain to your supervisor that you are a human who has to use the restroom when they admonish you for taking 3 minutes away from your desk.

3
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