Soul-crushing. Immoral, unethical, and probably criminal - Customer Service Representative OOCL Employee Review

Management promotes, and along with HR, fails to discipline bad managers/supervisors. The bad people get moved around until they are someone else's problem, but never fired. Complaints are not taken seriously. You are retaliated against (directly, and indirectly--but good luck proving it, the system is designed in their favor). The rank and file are consistently and repeatedly blamed for poor management decisions, poor training, poor guidance, etc. Zero accountability, but they will take all the credit when times are good. Avoid at all costs.