Fast-paced environment with strong growth opportunities - Sales Manager OSL Retail Services Employee Review

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

OSL offers strong exposure to large partners and national programs. There are opportunities to grow quickly, take ownership of projects, and gain hands-on leadership experience. The environment is fast-paced and results-driven, which can be motivating for people who enjoy building programs, leading teams, and solving operational challenges. Senior leaders are generally accessible, and the company is open to new ideas when supported by data and execution. Great place to develop management and stakeholder-facing skills.

Cons

The pace can be demanding, and priorities can shift quickly based on client needs. Workload can be heavy at times, especially when managing multiple programs or regions. Processes and tools are still evolving, which can create inefficiencies and require managers to problem-solve without perfect systems in place. Work-life balance can vary depending on the program and time of year.

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OSL Retail Services Response
4mo
Thank you for your thoughtful review. We appreciate your insights into both the opportunities and challenges at OSL. Your feedback on improving processes and communication is valuable, and we’re glad to hear about your growth and leadership opportunities! Keep up the awesome work, and thank you for all you do!

Explore other reviews about OSL Retail Services

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

You can run your business how you want. Uncapped commission/bonus earnings. Those who work hard will be taken care of.

Cons

You will put in the hours but keep the vision of success and it pays off tremendously.

3.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy job application, in an world where "no answer" job listings and automated ATS rejections are an all-time high Commission that allows you to earn an extra $400-800 for top-performing Mobile Experts. Check out as many cables, cases, and chargers, they add up! Isn't really physically demanding for a $14-15 dollar job. 50% discount on AT&T, Verizon, and a lifetime 20% discount on T-Mobile with Experience More/Beyond plans.

Cons

Very luck-based. This job is more luck-based than skill based. Therefore, it easily ends up to where most locations that have the best sales are ones that have the highest demand for phones. In my district, one location barely gets any sales because of nobody wanting to work there and lack of demand. Customers will get denied very frequently, especially with the "Call Wireless Order Support" denial which is on the carrier's end, and the red "Sorry..." denial, the latter where Walmart declines it for potential "fraud" and the T-Mobile denial stating "customer not approved for carrier installment plan". District Managers encourage Mobile Experts to lie about the first bill to flip prepaid to postpaid. I strongly recommend T-Mobile as it doesn't have the activation fee for Android phones. Verizon also has the highest price which makes them not recommended for lower-end Android phones but better for iPhones, considering it'd always be more expensive to go with Straight Talk upfront than postpaid.

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OSL Retail Services Response
1mo
Thank you for taking the time to share your insights. We appreciate your feedback on both the pros and cons and your perspective is valuable in helping us improve the experience for our team and customers alike. Wishing you all the best, thank you again.
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