CBE was better. - Field Service Technician OWL Services Employee Review

3.0
2 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Great job opportunity if you want to get out of the house and work all the time. Many different positions are becoming available daily, due to people leaving. On the job training. Licensing pays for your licenses. You are provided with a work van and most the tools you need. You can request supplies rather easily through the app, when it works. Most the positives for this job are left over from CBE.

Cons

60+ hrs per week. Multiple different skills required but only paid for one of them. Always expected to be ready to dispatch. Cut our staff down to accommodate slow months but just made the job harder for the busy months. Cut in the perks we were promised under CBE. No longer guaranteed 80 hours during slow months. No longer receive time and a half pay for vacation. No longer receiving our vacation time at our anniversary. Vacation time cut down which mostly effects techs who have been here the longest. Constantly increasing changes in our roles as technicians by adding on more and more fields but only a 3% increase to our pay yearly.

Explore other reviews about OWL Services

5.0
2 Apr 2025
Recommend
CEO approval
Business outlook

Pros

You learn a lot of new skills particularly EV.

Cons

I don’t really have anything to say no cons to me.

4.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work vehicle Great local team

Cons

Slow every now and then

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