If I Could Rate Lower, I Would. Avoid This Role at All Costs. - Customer Care Advocate I Oak Street Health Employee Review

Literally everything about the job. The interviewers lead you to think it will be extremely flexible and the early training is all about how wonderful the company is and how many people you will help. The role-specific training is a nightmare. You'll be told in interviews it's basically like a receptionist job, but will find out very quickly it's a glorified call center position. Braindead staff who make you feel insulted for being hired on in your role do the training. You cannot go to the bathroom without telling your supervisor. You're working from home, but still need to get childcare? Penalized for stepping away from the computer for even a moment.