RUN AWAY! - Store Team Leader Ocean State Job Lot Employee Review

1.0
26 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Great Benefits package and great people to work with at the store level

Cons

Over the years, the cons have steady overtaken the pros to the point where the only reason why I stay is so I can afford to keep my head above water financially. If I could afford to leave, I would do it with 100% certainly. Let’s start with the Company Leadership. Can you please all stop and take a look at the negative impact you are having on your stores? Wow....setting records for moving merchandise out of the DC into the stores. At what cost? Half the stores are so overloaded with freight you can hardly even move and at some point will cause serious injury to the hard working associates. The customer always complain about how much “stuff” we have. Of course, the Team Leaders are told that if they had managed the freight better , it wouldn’t be a problem. Ya...that’s probably it....not. Every store is held to the same standards even though the sales floors and back rooms are all different. Some backrooms are barely big enough to fit a truck in, while others are bigger than some entire stores. Seems fair doesn’t it? This company claims to be one thing and it is quite the opposite. Having been here for a very long time, I can’t remember it being this bad. The morale in the stores is horrible and the managers are working hard to keep everyone happy, but it’s no use. Once loyal employees are considering leaving. How much can you push before they give up? On top of that, let’s cool it with the Insiders program. By all means, keep pushing the team leaders to coach and council (a euphemism for “write up”) the associate for now getting enough sign ups. Pretty soon no one will want to work for you. Don’t bother voicing your concerns about any of this, you’ll just be pushed out the door or labeled as a problem. I’ve seen many good people forced out over the past year alone and it’s shameful.

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Ocean State Job Lot Response
6y
Thank you for taking the time. Senior leadership does listen. We are fully aware of the struggles we are all facing this year with the freight flow for small stores. On a daily basis this is being discussed and teams are trying to find the best practice. We also understand the company today is not the company of 10 years ago and will continue to change to meet the changing needs of retail. Best of luck.

Explore other reviews about Ocean State Job Lot

5.0
30 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You don't experience many of the retail horror stories you would at larger chains. Management was reasonably flexible with scheduling and always took our side during customer disputes. 30% discount nice bonus too (40% on some days)

Cons

None that I can think of

1.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

it is a decent overall gap job, you will be doing every role in the store and if it is dead you will be expected to multitask up front.

Cons

some of the management could be harsh on employees

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