Pros
Progression over perfection. Continual desire to improve, and inform wider Ofgem strategy. Interesting work. Invests in LoD. 1 Day/week in office (current policy). Employee culture is good, people generally treat each other very well. The relationship with management (i.e. and that between SCS & the unions) is more convoluted.
Cons
Leadership & direction can be lacking. Management does not always act on findings. Decision making becomes opaque, with little to no debate. Like many places, not all colleagues are treated equally by management.