Cliquey-ness and favoritism is rife - Paralegal Olaplex Employee Review

Great culture Good pay Work life balance Amazing product

Lack of process Lack of structure

The company employs many talented and hardworking individuals who are committed to delivering results. There are opportunities to gain broad experience and work on a variety of projects.

The organizational culture often felt more focused on internal politics than collaboration. Communication from leadership was inconsistent, and decision-making was frequently influenced by factors that were not transparent to employees. Constructive feedback was not always welcomed, which created an environment where employees were hesitant to share concerns or new ideas. There appeared to be a disconnect between stated company values and day-to-day practices. Employee well-being was not prioritized. As a result, morale, trust, and retention were ongoing challenges.