WORST COMPANY IN MY CAREER - Loan Officer On Q Financial Employee Review

1.0
6 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The rates were competitive. Two or three support staff members were decent.

Cons

Managers did not care. Why? They found managers who were TEMU managers-- sloppy, busy, distracted, and superficially impressive. I was told I would get my old office when I joined. I joined and found out that I was told a lie after several weeks of emails and phone calls. I worked from home and struggled to find a solution. I was forced to find a monthly shoebox office... that they hardly wanted to finance. To make matters worse, the CEO was insulting to the landlord and forced them to modify the lease. They still use the EMPTY office today to pretend that they offer services in my state. Insurance is back-alley insurance that leaves you barely insured. PAY. They find clever ways to avoid paying you if you leave too early. Culture. They have a reputation in the industry now. No morals. No loyalty to employees. Disagree...and you will be blacklisted. Not in the in-crowd... and you will get no support. Database. They have desperate loan officers call your book of business when you leave, and the loan officers fake an association to the client.

Explore other reviews about On Q Financial

5.0
24 Mar 2024
Recommend
CEO approval
Business outlook

Pros

- Family feel - Not a huge company

Cons

Underwriting was sometimes tough; they would miss items in the file quite often.

1.0
26 Mar 2024
Recommend
CEO approval
Business outlook

Pros

If you are a MLO outside of Arizona or maybe Utah, there aren’t pros to On Q. Go somewhere else. If I could give negative stars, I would.

Cons

Throughout the recruitment process myself and my team were lied to. The terrible thing is, you do not know the depth of the betrayal until after joining. If John, Pat, Justin, Jonathan and the countless others that we spoke with performed half of what they promised then we would feel different. They changed the rules of the game to the point where they went on a sales hiring freeze. To make matters worse, they would not respond directly to anyone on our team. We went 2 months with hearing a word from Justin. It is obvious they are bleeding money and need to just fold shop. Poor decisions from the top trickle down to have major consequences for the sales and operations staff. My biggest piece of advice I learned in this move was that as a MLO, Branch Manager, Area Manager, ETC we should never work for a company that the people making decision on a mortgage business have never been in the MLO, branch manager, or area manager roles.

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