21 Jul 2020
Anonymous employee
OnceHub Response
5yThank you for your feedback. As a work from home company we are glad to see you enjoy this work environment and you feel your immediate boss is great. We want to address some of the points you have made in reference to the workload, titles, and salaries. As a company we strive to provide salaries in line with the level of work we require from team members that is also commensurate to their previous experience and education. We analyze country/local market salary data, team member qualifications, education/certification credentials, etc. to determine the salary ranges we are able to offer by country. Team members at multiple levels, including those that run departments, are involved in this analysis. After completing our recent analysis, we made some adjustments to address the change in roles. We are confident that we are paying each of our team members well commensurate to their abilities and experience. In addition to wages, we offer a suite of benefits in the U.S. which are either fully or partially Company subsidized including but not limited to 401k, medical, dental, vision, disability, life insurance, etc..
In most companies, compensation is usually regarded as a private subject and employees do not share their personal pay data. Employers and employees alike understand that there are many factors that lead to someone’s rate of pay - years of experience, skill level, location, etc.. Hence, pay can vary between employees.
As a best practice, we are also looking at our titling structure across the company and changes in some departments will be made. We hope this will address some of the concerns you raised. We look forward to implementing this project, as well as some other exciting initiatives, company wide to help us continue to grow. Finally, we hope you feel comfortable and will reach out to a member of the HR team to discuss any specific issues you may have with your salary, benefits, and workload. Thank you again for providing us with your feedback.