employer cover photo
employer logo
employer logo

Oncourse Home Solutions

Engaged employer

A Mess at the Top & Deteriorating Culture - Operations Manager Oncourse Home Solutions Employee Review

1.0
10 May 2024
Recommend
CEO approval
Business outlook

Pros

The business is stable with a lot of customers and has been around for ~25 years, benefits are good, there are some good people in the organization and at times helps customers.

Cons

Since being purchased by PE firm, the new CEO brought in a full exec suite from groupon, and is oblivious to how to create a good culture vs. yelling and creating chaos that flows through the organization. The CIO is easily the worst leader there, vin eet's a covert narcissist, limitedly competent, constantly lying, creating personal vendettas and the worst culture I've ever seen, he's had the most turnover of anyone including his new hires. Likely he'll get fired soon as his web of lies is catching up with him, however the mess in his wake will be difficult to recover from. they are focused on selling again in a few years, have cut employee benefits and customer coverages while taking up price, giving a bad name to what used to be a good product and good company to work for.

Explore other reviews about Oncourse Home Solutions

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Success here is what you make of it and I have truly enjoyed the experience in growing with this amazing company. Open communication, positive atmosphere, diversity and inclusion, employee social groups, and other soft perks like the coffee/espresso machine are just the beginning of the pros.

Cons

The pay is on the low side of national average.

avatar
Oncourse Home Solutions Response
4d
Thank you for sharing your experience; we’re so glad to hear how meaningful your growth journey has been. It’s great to see our focus on connection, inclusion, and employee experience coming through. We also appreciate your perspective on compensation. We take a total rewards approach, regularly reviewing pay, benefits, and overall offerings to support our employees, and feedback like this plays an important role in that work. Thank you again for your thoughtful feedback and for being part of our team.
5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The People: Honestly, the best part is the lack of drama. People here are accountable; they do what they say they’re going to do. It’s a collaborative environment where you can actually voice an opinion and not get shut down, which goes a long way. Growth is Real: It’s not just a carrot they dangle. If you’re reliable and good at what you do, there’s a clear path to move up. They seem to value keeping good people around rather than just hiring from the outside. The Vibe: It’s a high-standard environment, but it’s inclusive. You feel like you’re part of a professional team where everyone is pulling in the same direction.

Cons

Not for Coasting: You can’t hide here. If you aren't ready to pull your weight and meet high standards, you’ll feel the friction pretty quickly. Fast-Paced: It can be a bit of a whirlwind. If you need a rigid, 1995-style manual for every single task, the constant evolution might wear you out.

avatar
Oncourse Home Solutions Response
1mo
Thank you for taking the time to share your experience. We’re proud to hear that the culture is showing up in a way that reflects accountability, collaboration, and real opportunity. We recognize that operating in a high-performing, fast-moving environment isn’t for everyone, and we’re intentional about maintaining that standard while continuing to evolve how we support our teams. Your feedback around communication and staying connected as we grow is especially important, and it’s something we’re actively focused on. We appreciate you being part of what’s driving the momentum forward and for sharing your perspective that helps us keep getting better.
See reviews by: Helpful|Rating|Date|All