Decent, but could be better - Anonymous employee One Call Employee Review

3.0
2 Sept 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have been with the company for quite a while and have seen many changes. They have really been working hard on improving the culture and promoting inclusivity.

Cons

Being understaffed. I understand that there is always going to be a budget, but how can you expect people to meet their KPI’s if you still need heads even if you are “fully staffed” Being underpaid for the amount of work you do. Required to work as 2 people, but paid as 1. Also, the time keeping system, work force management, is a joke. If you’re on an a call and log out for your break late, that goes against you.

Explore other reviews about One Call

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Throughout the interview process, the leaders at One Call kept talking about their culture and the people that make it so great to work there. I was skeptical since most companies talk a big game but One Call actually delivered! Their culture is unmatched and everyone genuinely cares about one another and the consumer (the patients we serve).

Cons

Sometimes the company operates as the world's oldest start-up company.

1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The hard working people developing and testing the software are good people who just want to succeed.

Cons

Run fast, don’t just run. Upper management is non-existent and bent on doing everything with AI at all costs. People are leaving in droves for better pay and less stress. There is no plan.

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