5 Star People, 1 Star Leadership - Anonymous employee One Inc Employee Review

2.0
2 Feb 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people who are smart, hard-working, and collaborative. The former leadership established a great culture that still can be felt with how people work and interact with each other. The product is needed in the market and there's not a lot of competition.

Cons

Private Equity takeover has not gone well. The company culture has been lost and new leadership lacks honesty, transparency and long-term direction. Too many low revenue sales deals. All signs point to the company getting sold in the near future so there's little to no emphasis on work culture anymore. Employees are over-worked and underappreciated.

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One Inc Response
4y
Thank you for your honest review. There is no doubt the founders created a great culture! Their ideas on the market and people are wonderful and we work with them to build on that, every day. We will address each of your concerns individually in an upcoming All Hands. The company has narrowed focus to payments and we are executing on our vision of modernizing all P&C payments use cases and their workflows in a single network. We want the nation’s best WFH, collaborative and fun team. We are not without growing pains and want to do what is best for our employees.

Explore other reviews about One Inc

5.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Management has been beyond supportive in my time with the company. I feel heard and have seen my feedback be taken and used to make improvements for our team. They encourage a good work/life balance and constantly look for additional ways to support the employees.

Cons

I have been very blessed and do not have any cons to share from my time with One Inc.

1
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One Inc Response
3w
Thank you for sharing your positive experience with us! We're glad to hear that you feel supported and valued as part of the One Inc team. Your feedback reinforces our commitment to fostering a collaborative and balanced work environment. We're grateful to have you on our team!
1.0
6 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A few team members are supportive, though this is not consistent across the organization. Exposure to industry tools and workflows may be useful for those early in their careers. Some flexibility exists, but it varies significantly depending on team and management.

Cons

Leadership lacks clear direction and consistency, leading to frequent confusion and constantly shifting priorities. High turnover creates ongoing instability and increases the burden on remaining employees. Workloads are often unrealistic, with limited support and poor resource planning. There is a noticeable lack of proper tools and systems, making even routine tasks more difficult than necessary. Training and onboarding are minimal, leaving employees to figure things out on their own. Communication between teams is fragmented, resulting in inefficiencies and duplicated efforts. Feedback and performance management are inconsistent, making it difficult to grow or succeed.

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One Inc Response
1mo
Thank you for your feedback. We take concerns about direction, workload, communication, and development seriously and are focused on improving employee experience and strengthening career pathways company-wide. We encourage you to reach out to your manager or HR team member so we can address your feedback and drive meaningful improvements.
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