Pros
your coworkers are great! you will make friends and enjoy training In the sears tower to make it seem more legit than it is
Cons
I’m at a loss for words to describe my experience here. It all depends on your manager. If you have a bootlicker, your life will be a living hell. You’ll be micromanaged to the point of insanity. One good day of sales will be followed by another, and you’ll be expected to repeat the same thing. You’re given “warm leads,” which is just a scam. It’s people over 65 who see an ad on Facebook for a nonexistent $3000/month food card. They call us up, and we have to somehow deter them from that and sell them on health insurance. In some cases, these elderly people have multiple health issues and are practically on survival mode. Your managers will want you to push a sale even if it means compromising their health. They teach you to “talk over them” and “not let them speak” in order to confuse them and make a sale. They preach compliance but not morals. I can’t stand this company. They recently lost a major health carrier because they were sued. Then, they expected employees to sign a contract saying that if there were to be any claim against us, the company wouldn’t protect us. You only get 30 minutes of personal time a day, and you can only use it at certain times. If you need to use the restroom, that’s considered “personal.” They want you to dial and scam as much as possible. Also, if your shift is at 8:30, you’re expected to be on the phone at 8:30. They don’t care if you need to sign into anything. You should have gotten there early. If your shift ends at 5:30, you’re expected to take calls until then, so you can stay an extra hour or two depending on where the call goes. The base pay is $20/hour, and you make “commission,” which they categorize as a bonus and can withhold from you if needed. I worked there for 5 months and didn’t get a single bonus. They find ways to fire people before the bonus is paid out so that the company can withhold it and shove it up their noses. I could go on and on, but I’ve got a Luigi Mangione shrine to attend to. Do yourself a favor and RUNNNNN so far from this place.