Great company if can adjust to their company culture - Entry Level Inside Sales OneDigital Employee Review

1.0
24 Jul 2024
Recommend
CEO approval
Business outlook

Pros

- Fast growth in the company and they like to promote within if you can adjust to their mindset - Promotions are by how many sales you get - Decent training which helps you sell - In the Sears tower

Cons

-They tell you in the beginning that you can make a lot of money if you sell at least +60 plans a month. What they don't tell you is that they have to stick on that plan for at least 2 months before you get paid out. So it doesn't matter you sell a decent amount but if they don't stick, you don't get paid. Most people are in tier 1 (<40 sales) which is essentially $25 per sale. They tell you that the best way to keep them is check on your sales and call them back for retention but don't actually give you anytime to retain those sales. - Management is always on you and they keep track of your time, minute by minute. You always have to been on call or dialing someone. So even if you go to the bathroom you have to be in personal and you only get 2 15min breaks. - Immoral ethics. They have you call elders multiple times just to try to close the sale. Some Elders are called at least 5 times a day by different people. You're forced to have them change plans just to get a sale without actually doing the due diligence to make sure the elders aren't getting screwed over - They say you don't have to cold call and you get inbound leads, but those leads are trash. The transfer agent that gets you those leads basically just says whatever they can to get the elders on the line with promises of a bunch of money and that they don't have to switch the plans. Then you have to get in there trying to salvage the situation. Basically a bait and switch. - HR is basically nonexistent until you leave or cause a scene. Tried to help with my benefits and it took them a full month to get 1 fixed that could have been resolved within a day.

Explore other reviews about OneDigital

5.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong company culture focused on taking care of employees and clients. Excellent place to work, as long as you're willing to put in the time and effort.

Cons

Not necessarily a con. Still a relatively young, and growing firm that is building out structure.

1.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people you meet who do the same thing as you and 10% of the sales managers are great and actually normal

Cons

Pay is terrible. In the interview they make it seem like you will be making $50k+ after you close some calls but it takes 1.5+, probably 2+ years to even get a $1 raise based on sales. You get 6 hours of PTO a month which is not even a full day and they fire people who go over. They expect you to dial with no breaks in between dials for 8 hours if you do not close your inbounds, which are all based on luck. The role requires minimal selling skills and success is 80% based on luck and who you get on the phone which is all based on a queue. If you do not convert these the inbound leads they have you dial all day and the #s you dial, probably 30 other agents have dialed already that same day. Feel bad for the people who are in their CRM because they get double digit calls each day from us. Oh yeah, and your bathroom breaks are timed.

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