Great coworkers, but management support is lacking - Customer Success Manager OpSec Security Group Employee Review

Love it everything is pros

Nothing here I would consider a con

Some team members were hardworking and genuinely want to improve the engineering culture

The core product is outdated and modernization efforts have been slow due to unclear technical direction. Senior leadership often lacked strong technical depth, which made decision-making inefficient and sometimes disconnected from engineering realities. The company went through restructuring that resulted in the loss of many experienced engineers, creating significant gaps in institutional knowledge. Coordination across a globally distributed workforce sometimes made communication, alignment, and execution more difficult than necessary.