Noxious Work environment - Not recomended - Software Support Technician Open Dental Software Employee Review

I can speak to a few of your statements: 1. “Be assured that they do not like people on FMLA and despite attendance being a serious concern, they will still refuse to let you work from home, even if you have the ability to do so without coming to the office. If someone has a health condition but can work from home, this should be ok, but they will not allow it. They would rather you use your FMLA than be productive at home.” a. I am surprised by your statement. Over 40% of staff are on some form of protected leave and as a company we embrace it. Open Dental has had, and still has, staff that are both on protected leave and that are working from home. All employees have different needs and capabilities. These are considerations we take into account when we approve work from home requests. 2. “If the CEO doesn’t make a response, you can bet that HR will. They are supposed to be neutral but they are completely on the side of the company and then they will ask you to reveal yourself so they can help you?? No, thank you. I would like to know just how many are brave enough to come forward and admit that they have these feelings about the company and keep their job.” a. I’ll take this as hyperbole as it’s pretty clear that not all Glassdoor reviews have a response from Open Dental. I can say that no one has ever lost their job or has even been reprimanded for coming to HR to voice a complaint or concern. Open Dental encourages employees to speak up. I ask people to work with HR simply because I can’t fix something that I don’t know is broken. Even then, I can’t fix everything. Nathan (the CEO) makes it clear to every new hire that if something is bothering them about work, they need to let someone know. It can be their coach, supervisor, manager, HR, or even himself. 3. “HR will respond directly to reviews just to subtly belittle the people writing them. It will seem as if they want to ‘correct’ your behavior because by putting your opinion and experience forward, they can then gaslight the rest of the readers into thinking they are still in the right and the reviewer is in the wrong.” a. I don’t have the heart to cruise Glassdoor reviews just to hurt people. The simple truth is we sometimes respond so that other’s reading these anonymous reviews can see another viewpoint. Rob Spivey Human Resources Manager