7 Jun 2018
Opsview Response
7yI read your review with a real sense of disappointment. I joined Opsview in January 2018 in the knowledge that we had been through a difficult period mid-2017, but was confident the company had already made significant changes (else I wouldn’t have joined!). As I understand it, questions were asked about the future direction and ambition of the organisation - we had been a fairly conservative business, steadily building a base of over 425 customers and conserving our cash. The leadership team engaged with the employees, listened, and responded with a bold decision to invest in product innovation, new people and faster growth. Since I’ve been here we’ve hired 30 people, many with hard-to-find cutting edge skills (I know! I’ve been the one trying to unearth these amazing people!). We’ve released an early version of Opsview 6.0 with its new microservices architecture; we’ve secured further new and expansion deals; we’ve run domain-leading marketing and community events; and we’ve started the Innovation Team, who recently delivered the brand new WSL Tools community product. All this can be read about on our considerably improved website. The organisation you describe is nothing like the one I know – the management are more present and supportive, and the HR team is extremely visible! I really do feel we are on a very different path to when you were here and the leadership team have learnt some valuable lessons, some of which you allude to. I know all companies have tough times, and that it’s hard to satisfy everyone. I’m really sorry your experience towards the end of your time here with Opsview wasn’t a positive one – I wish you could see and experience where we are now. With our growing Opsview team, I know we have a very bright future ahead of us.