The positive reviews are done by management. Lol - Customer Care Representative OptiCall Employee Review

1.0
12 Sept 2020
Recommend
CEO approval
Business outlook

Pros

None from my experience working here

Cons

All. Do not consider this company

Explore other reviews about OptiCall

5.0
19 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Great leadership. Supportive staff. Fun people.

Cons

None that you don't find everywhere

1.0
18 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Your schedule changes rarely. The pay is decent for a starting position. You get all major holidays off.

Cons

Too many calls for not enough . There is zero room for advancement. The trainer has zero professionalism. She came on camera talking about her pierced private parts while in her bra. (Not joking or exaggerating). There is no way to really keep track of your hours or pay. You have to do it by hand. Their payroll system is a mess. I was very unsatisfied with my position here.

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