Great Place to Work! - Customer Support Representative OrderMyGear Employee Review

5.0
26 Feb 2024
Recommend
CEO approval
Business outlook

Pros

- Laid back environment - Fun monthly/quarterly activities - Open to constructive feedback

Cons

- Change is inevitable; but I don't really find this to be a con. I'd rather change to figure things out than remain stale in old practices.

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OrderMyGear Response
2y
We can't Thank You enough for the kind words about OrderMyGear. We are grateful for the time you took to write a review. If you have additional feedback you would like to share, please contact our People Operations (PeopleOps@ordermygear) department and they will set up a time to chat.

Explore other reviews about OrderMyGear

5.0
5 Aug 2025
Recommend
CEO approval
Business outlook

Pros

You'll work with truly awesome professionals, helping you to grow your career

Cons

I can't think of any

2.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- OMG culture before the acquisition. - In-office snacks & drinks, company paid meals 3x/week, onsite & offsite events before the acquisition. - The employees you worked with on a daily basis. - The clients we worked with.

Cons

- Inktavo CEO - No leadership, no mentorship, no true honesty. - OMG was acquired by Inktavo in October 2025. - Higher ups immediately left the company after it was acquired including the OMG CEO. - Watching good employees quit immediately after the acquisition. - Lack of transparency, lack of clarity, lack of accountability for C-suite. - Silent elimination of every single perk OMG had except in-office snacks (probably won't last much longer either.) - The constant rise & pressure on quotas set for the sales team despite slow seasons. - No leadership development programs or professional growth. - Being told nothing will change with your role, the CEO saying “just give us a month”, then for him to turn around & lay you off. He himself couldn’t even be a leader & properly lay us off. He pushed it off onto HR to do it. - Being laid off with no warning, nothing. - The OMG managers & HR becoming the scapegoat for Inktavo decisions. - The hush pennies & laptop offered to act like this drastic life event never happened.

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