1.0
13 Aug 2021
Current employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
My direct manager is great but I can’t say the same about upper mgmt and their hyper focus on metrics, lack of care towards frontline employees, and condescending attitude towards frontline employees asking for help and more training.
Cons
The micromanagement and the demeaning nature of managerial transactions towards people working the phones and claims wears on you. Very stressful work. All you want to do is sleep when you’re not working.