Pros
Remote is the only pro left.
Cons
Unfortunately, the company’s internal structure and leadership severely undercut any long-term satisfaction. Leadership is completely out of touch with the realities of recruiting and lacks the competence to support their teams effectively. There was no 401(k) for most of my tenure, despite the company taking 8% from employee pay.
Operational chaos was the norm—constant top-down changes, two CEOs in a short span, and repeated removal of critical tools and resources, all while increasing expectations. Recruiters were expected to hit aggressive metrics without the technology or bandwidth to support them. When numbers didn’t fit the narrative leadership wanted, they gaslighted employees, implying data didn’t matter—until it did. This manipulation created a toxic and demoralizing environment.
They routinely overpromised to clients just to close deals, then pushed impossible workloads onto already maxed-out recruiters to deliver on unrealistic expectations. Morale hit rock bottom, and HR did nothing to address it. Training was minimal and often led by unqualified individuals. The job quickly became a conveyor belt focused on KPIs, with no regard for quality or long-term success. Compensation wasn’t competitive either.