Good opportunity - Customer Success Manager Output Employee Review

Great products, great leadership, great team and a great culture.

The addressable market is limited.

Work that helps creatives do their best work better. Overall really great people on the IC level. Very talented IC group. Cool product but hasn't been updated in years.

Executive team only wants people to execute on their ideas. They state they want fresh ideas from others but dismiss them in a really weird and passive-aggressive way. Executives can't get out of their own way. Huge turnover on the creative side. Executives reached out to learn more about what was going on, but when they heard the biggest issue was them, they dismissed the feedback and continued their same MO. Founders can't seem to scale to trust others so the company can't grow past the startup stage. Stuck in the beginnings of the company where pivots and thrash is their love language. They literally think that is the way to succeed even though they just continue to burn cash and will not listen to others saying that will not scale. Employees have been complaining about lack of autonomy for years but nothing changes.