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      Kinda scummy job - Call Centre Agent Outsource Strategies Employee Review

      1.0
      10 Jan 2022
      Call centre agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Money for doing very little 9-5 hours so very easy Breaks throughout (not payed for though)

      Cons

      Kinda scamming old people into buying lottery tickets and harassing people over the phone as your taught to not take no as an answer “if they’re really uninterested they’ll hang up” as opposed to them saying no I’m not interested or screaming to stop calling them. And your meant to ignore if the customer is struggling financially The way they get the peoples numbers we call are through small checkbox’s that opt them into phone calls so they practically don’t ask for the calls. Management are condescending and only really care about sales Some employees are oblivious to the fact that the business going on is dodgey

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      1.0
      4 Dec 2021
      Sales agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good working hours 9-5 Monday to Friday.

      Cons

      No support from management condescending and just plain nasty was basically just conning elderly people out of money at some points you can hear just how frail these people are ! They don’t care and don’t support unless your making sales. Lasted all of 3 weeks before I walked out crying because of how stressed and how bad I was made to feel.

      1.0
      22 Sept 2021
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      absolutely nothing WORST JOB EVER.

      Cons

      basically a scamming call centre where you call old and vulnerable people and force them into buying products they have no idea about. awful and pushy management when it’s almost impossible to hit sales targets because they cancel your sales if they believe the person you’re speaking to is vulnerable (but those are the only people you contact) this company has worked under many different names and all have been dissolved which isn’t surprising as they make little to no money.

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