Supportive culture but limited advancement and pay - Patient Service Representative Oviva Employee Review

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

* Supportive managers * Great colleagues and team culture * Positive working relationships and collaborative environment * Remote work flexibility (if applicable to your role)

Cons

* Limited career progression opportunities; advancement can be difficult regardless of performance or skills. *Salaries may be lower compared to other remote employers offering similar roles. *No financial support for employees facing personal or financial difficulties. *Employee support benefits may not be as comprehensive as those offered by organizations such as the National Health Service.

Explore other reviews about Oviva

2.0
23 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Flexibility, work from home, some of the colleagues are nice.

Cons

Expected to know things immediately, daily micro managing which drove the morale down to 0. Manager not listening, typing about issues that has nothing to do with me during 1-2-1 and not listening properly. Say they care about well-being but they don't. Made to feel like no matter how much work you do, it's not enough. Prior to December 2022, it wasn't too bad then they changed everything, moved managers and it got way worse.

4
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Oviva Response
2y
Thank you for sharing your thoughts. We're glad you appreciate the flexibility and work-from-home options. We've taken note of your concerns. We provide our managers with the necessary training, guidelines, and tools to enhance their skills and to guide our employees effectively. Your feedback is invaluable, and we're committed to fostering a more supportive work environment. We appreciate your insights. Please feel free to reach out to our People team, and we will ensure that your concerns are addressed in a confidential and respectful manner.-Talent-acquisition@oviva.com.
4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Tier 3 team is vibrant and dynamic , WFH aspect is brilliant

Cons

Fears of AI automation taking jobs

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