Great Company to grow with - Applications Support Specialist PCMI Employee Review

5.0
15 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Although it has been noted in other reviews that there is no standard for training, PCMI now has a trainer who works one on one with new hires to teach them all about the company, what it does, etc. First day in the office everyone went out of their way to make me feel welcomed and included. They are a medium size office with a lovely kitchen where the company supplies healthy snacks for all its employees (oranges and bananas, fresh cut fruit from Mariano's, yogurt) as well as coffee, tea, and filtered water. They supply all the office staff with their own water bottle and mug to cut down on waste/environmental footprint. On day one, employees are shown to their desks or cubicles and a welcome basket is there! This includes a custom card signed by everyone in the office welcoming you to the team, a PCMI logo notebook for any notes you might wish to take down during your training, PCMI pen, etc. The best thing about PCMI (besides the culture and people working for them) is that the company is flexible and management takes the time to get to know you and your strengths, while also encouraging you to grow your skills and set goals for yourself.

Cons

None that come to mind,

Explore other reviews about PCMI

5.0
3 Jun 2025
Recommend
CEO approval
Business outlook

Pros

It is a good company with nice benefits and hybrid/remote work opportunities.

Cons

Teams across multiple time zones can be challenging to deal with at times.

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PCMI Response
12mo
Thank you for your feedback and we are happy that you enjoy your work here at PCMI. We strive to offer a competitive benefits package for our employees.
1.0
22 Jul 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some decent coworkers (usually the ones trying to survive like you)

Cons

If you're considering working at PCMI, I’d strongly recommend thinking twice. The internal environment is rife with politics and favoritism, and promotions often depend more on who you know than on performance or merit. There’s no real leadership - upper management fails to take accountability, and when things go wrong (which is 90% of time), they are quick to shift the blame onto associate-level employees. Leadership is reactive rather than proactive, and decision-making is slow and disconnected from reality. This dysfunction spills over to clients, 95% of whom regularly express frustration over delays and unresponsiveness. Instead of addressing these systemic issues, leadership continues to deflect, creating even more pressure on front-line staff. Hard work and results mean nothing here. If you’re not in the “favorites club,” you’ll be overlooked, ignored, or blamed when things go wrong. If you value clarity, fairness, and professional growth, you won’t find it here. Do yourself a favor and stay far away - there are far better companies out there that will value your time, effort, and sanity.

1
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PCMI Response
9mo
Thank you for your feedback. We are sorry that you are having a less than ideal work experience here at PCMI. We invite you to reach out to HR to provide specific feedback that can be addressed with leadership. We are in the process of creating a PCMI culture committee to improve our company culture. We hope that you will join and provide feedback and recommendations.
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