Cliques, chaos, and little real support - Consultant PSA Airlines Employee Review

1.0
19 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Paychecks clear. You’ll learn quickly how to adapt in a high-pressure, sink-or-swim environment. If you need “airline industry” on your résumé, you’ll get it here.

Cons

Onboarding and training are virtually nonexistent — most new hires are set up to fail. Many employees are openly dissatisfied, but concerns go ignored. The culture is clique-driven, and management is part of it. If you report someone in their circle, you become the problem. If you don’t fit into their culture of entitlement and friendships, you’re labeled as “not a fit,” “not the person we thought,” and fired immediately. Processes vital to the company’s growth are hindered by favoritism and lack of accountability. You can’t trust anyone — it’s every person for themselves. Pay is not competitive for the stress and workload.

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PSA Airlines Response
8mo
Thank you for taking the time to share your experience. We understand the importance of a supportive and intentional onboarding plan and are always working to improve that experience.

Explore other reviews about PSA Airlines

5.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for. PSA is very invested in their people and push people to be their very best and allow for growth/opportunities. Charlotte has really brought on a new culture and a Team environment.

Cons

Work environment is very fast paced with high expectations

2.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

-Travel benefits are great; you get the same perks as mainline. -If you live in one of their bases, it's convenient if you get assigned to that base -Same uniform as mainline AA -Very easy training, only 4 weeks. Not hard to ace the tests and drills, especially if you pay attention

Cons

-The pay is extremely low -You barely have time and money to use those travel benefits -You need to pick up more hours or an extra job to make ends meet -FAs are not paid well enough -Crew scheduling can be very challenging -They make you pay for your uniforms in your first year, which is a thousand plus dollars (pay is low enough, you still need to shoulder the expensive uniform)

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