Extremely disorganized company with no internal communication or standard procedures. - Anonymous employee PTC Employee Review

Extreme disorganization. Poor customer communication. Lack of proper training. Expected to do more work to cover for positions they won't replace. Poor financial organization, extreme misapplication of customer payments results in in customer frustration. No easy access for customers to pay bills or to communicate with needed personnel. Unrealistic expectations of web development team and engineers in platform businesses.