Great Small Business with a driven owner - Senior Network Administrator & Proactive Administrator Palecek Consulting Group Employee Review

Small team, allowing you to work on a range of different systems and technologies. Constantly updating/replacing/changing/re-aligning companies with best/recommended solutions All types of clients in multiple business sectors will get you knowledgeable on how many different types of businesses work and the pain points for each of them

Internal Processes Even after 18 months working here, I was still unable to tell who the authorized approvers were for a client company Change management Constantly making org-wide changes on client systems, and on such a small team, it should be easy to just loudly say "hey were doing X migration/replacement/upgrade etc that MIGHT CAUSE A BUNCH OF Y PROBLEMS"...however this never occurred, and you'd spend 20+ minutes working a ticket only to find out that its because of a major change After Hours Work -- While on call you are expected to be available(company phone provided) However, you are not paid for being on call, nor are you paid if a client calls in saying they need help but don't have approval to work the ticket, If I'm going to be changing my evenings and weekends to be available to work in case of an emergency, that should be compensated.

The owner is really a great guy. The operations manager is a real team player and truly works for the benefit of the employees. That's about it for the pros. =(

Some very conceited employees. There is an air of arrogance that is positively repulsive. The worst part, they folks just aren't as talented as they believe themselves to be. The problem with the company is that they cater to this. I am a results driven individual, but the company is ultimately an excuse driven organization. If you don't care about your job and just want a 8-5 job with poor benefits and moderate pay, then it might be the place for you. If you actually care about your work and take pride in your job, it's a hard place to work. In my first month, I took over 6 calls in which I was screamed at for the consistently poor service...which I ultimately witnessed. If I was their customer, I'd drop them like a bad habit. The company has no documentation, no training program, no current or adequate resources for someone coming on board. They rely on you just figuring it out and reinventing the wheel and hope they keep you long enough not to completely waste your time and effort in learning it. They jump into bleeding edge technology just to be able to say they have it, but they don't have the skill or understanding of how to actually use it.