It's a start-up company and they love to keep throwing that term around. It's not an excuse for some basic things though.
No breakroom, so the unpaid 30-minute break options are your car, going off property, or finding an empty conference room.
They've hired managers who have been there a month or less when those positions should have been filled ages ago. So you have people who are supposed to just be grunts, taking on work that should be done by superiors.