Associate Trainer is just a title. - Associate Trainer Panera Bread Employee Review

3.0
24 Sept 2009
Recommend
CEO approval
Business outlook

Pros

The discount is great, but not as great as other food places. Most places offer free meals, while Panera offers a huge discount, but not a free meal. Co-workers are nice, but not all of them can speak very well english in some cases. Free pastries and bread at the end of the night, within reason.

Cons

Hours can be long, and when someone gets a vacation or calls off, your availability may go down the drain. I have been asked to work double shifts numerous times, due to the fact we were understaffed. For a part-time job, I was working almost 40 hours, and our managers will NOT let you go overtime. I was told to leave early one shift because I had 39 hours. Many managers have different ways of closing the restauraunt. Also, manager would cut hours of people, and require 30 minute breaks when our hours were low. This sometimes made it so only one person could close within a half hour instead of two (which is impossible) Pay is pretty bad for the amount of work you do. There isn't any room for moving up in the company. You start as an associate and are either a sandwich line person, or a cashier. Then you can become an "associate trainer", which means nothing at all. It's just a title, no raise comes with it. Speaking about raises, a manager will say "I will do your raise next week", and it will take about 1 or 2 months before they even consider it again. I was there for about 10 months before my first raise, and that was horrible. I ideally should of had 2 raises already.

Explore other reviews about Panera Bread

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people management treats you well

Cons

Hours inconsistent pay is low

3.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

GM at this location is very on top of things, because it's the busiest Panera in Queens. Consistent hours. Shifts go by very quickly, especially in the morning.

Cons

Location is extremely busy so it gets very stressful, especially in the morning when someone is out / there is no second cashier scheduled so the single cashier in the morning has to clean the coffee counter, refill coffees, make drinks, stick bagels in the oven & serve those bagels, check and bag up RPU/delivery orders, get bakery items for barista screen, and ring up customers. It can get really intense when many people come in, which is most of the time. You will be running back and forth like crazy. Customers can be impatient, rude, demeaning, and nasty when the line gets too long. Not recommended for people who are sensitive, with high anxiety. As for Panera the company, this chain keeps making bizarre and difficult changes to the menu, all of which make employees' lives harder and harder. With every change comes strange, dismaying, and borderline impossible expectations for frontline staff that cascade down through management who cannot do much to alter the hard policies. You can tell the company is struggling greatly to keep itself relevant with the younger crowd (a solid 80% of customers are old people). The CEO and everyone making company decisions at Panera is extremely out-of-touch. EXTREMELY. With every nonsensical menu & operations adjustment, you can tell these people haven't actually worked at a food service job in like 40 years.

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