Great work-life balance, but toxic upper management - Customer Support Papaya Employee Review

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great WLB, fun people all around

Cons

Higher management is toxic. Low tear managers are wonderful

Explore other reviews about Papaya

2.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

The Company gives pretty high salaries, and many benefits to employees with a lot of extra activity. I'd say the overall tempting nature of this high compensation/benefits outweighs the cons of this company for some people.

Cons

The Senior Management is some of the worst I have ever seen regarding company culture. They have 0 trust, 0 remorse and an aggressive approach to professionals "below" them. They will overrule decisions made by others and look for scapegoats to blame instead of practicing blameless culture. Yes, they might be business-oriented and lead a successful startup, but if they continue this way it will eventually backfire.

7
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Papaya Response
2y
We're sorry to hear that this is your experience with us. As a company, we value the input of all our employees, from our junior employees to senior managers, and prioritize independent thinking. As Papaya grows rapidly, more managerial levels are required. Decisions made by senior management are carefully considered, taking into account the impact those may have on our employees and the company as a whole. We appreciate you taking the time to write this, and we are attentive to your needs. We invite you to reach out to the relevant parties within the company, and we would love to assist you personally.
5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Large-scale user acquisition budgets and the ability to manage campaigns at significant scale Highly data-driven environment with strong focus on analytics, funnels, and performance metrics Extensive creative testing and experimentation opportunities Fast learning curve in a dynamic and fast-changing market Strong team culture and collaboration with experienced colleagues Experience in the highly competitive mobile gaming user acquisition ecosystem Exposure to monetization, product, and growth strategy teams Working at a recognized and well-known tech company in Israel Opportunity to directly influence company growth, revenue, and user scale

Cons

A lot of changes lately

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