Pros
-Generally kind coworkers, willing to take time to explain things and share knowledge when asked. Enjoyable to get to know outside of work. Lots of interests and personalities that mended well together. -Industry leader - works with the most well-known manufacturers and retailers. Some really exciting new technology and products starting to roll out to new markets. -Cares deeply about nurturing customer relationships and surveying customers and their end users to improve. Shares trends/feedback openly with staff - this goes a long way. -Growing extremely quickly, lots of new opportunities on different types of customers around the world. -Fun events (citywide scavenger hunt, holiday gala, day to day events in the office with food, drink, and puppies) to break up the day to day. -Compensation and benefits are solid. They recently increased 401k contributions and decreased the vesting period. -Pretty big into work-life balance and not taking work home, for non-management roles. Work from home was common and a non-issue as long as you got stuff done. -Engaged and approachable leaders. The CEO, CFO, Directors, and Product Owners were easy to talk to and offered help rather than assigning blame. Even though the company is growing, Nate (CEO) knows everyone's name.
Cons
-Others have mentioned - FAST growth so a steep learning curve. Not as many experts as the company needs to grow everyone's knowledge. Tough to balance work when there's such a skills gap. -Tribal knowledge tough to gain. Lots of "person x is the only person who knows y". Bigger issue for devs and consultants than PMs, but leads to some egos and having to tell customers "no". -Services never seems to be able to deliver on time. A smart bunch of people who work hard but have trouble delivering. I can't remember one project that got to the promised go-live successfully without a delay or major escalation. Really demoralizing and sets a cultural precedent. When I left, it was a company priority to figure out. -Growth has meant lots of projects on similar timelines. It often seemed like a fight to get work scheduled with the hosting team and I worried about people burning out. Seems to have gotten better just before I left. -I didn't get much feedback; self-assessed myself as failing and it wasn't until I resigned that I started hearing feedback on my performance and impact to the team.
